Ikos Resorts: Dassia
A World of Unconditional Luxury
Our late summer getaway took us from Athens to Corfu Island off Greece’s northwest coast on the Ionian Sea. Where we decided to try something a little different from the norm - an all-inclusive luxury resort, called Ikos Resorts. Call it an “experiment” of sorts, but my aim was to determine whether “luxury” and “all-inclusive” could indeed be a perfect marriage.
And like all of my excursions to hotels and restaurants around the world, I am looking at whether the proprietors deliver on hospitality, service, food, wine, accommodations, comfort and overall experience. In so many unique and unexpected ways, Ikos Resort Dassia delivered on all fronts.
The Main Attraction
I shared a quote in my last article that describes the distinction between “hospitality” and “service”. the former is a dialogue between host and guest. The latter is monologue - a delivery of a product. Understanding this difference is what sets any service company apart from its competitors.
For my part, I look to engage with as many of the service teams as possible. That effort was made simple by how open, accessible and genuinely caring the dedicated service individuals were. I sensed a unity of a shared philosophy, a commitment to going above and beyond to exceed guest expectations. They embody the spirit of exceptional service and contribute to the overall ambiance of warmth and hospitality that defines Ikos Resorts Dassia resort.
The Buggy Ride
Fevos, a young, enthusiastic student of hospitality, gave us a ride in his buggy from the reception to our suite. We shared an easy going, delightful conversation, as Fevos informed us of his passion to serve in tourism. A dedicated young man who unwittingly had a good grasp of seva - which essentially asks the question: “what are you doing for others?”
A tour of the property, hosted by Fevos, revealed the tranquil haven that is set within 25 verdant acres and studded, pristine pools, terrace restaurants, refined rooms, suites and villas with private sparkling turquoise water pools, and bungalows with jacuzzis. The paddle boarding, tennis courts and spa are added amenities!
An Apostolic Concierge
We were fortunate to have our own “personal concierge” during the six day stay. I invited Apostolos Mintiouris, Guest Relations Manager, to come over to our suite for a meet and greet. I mentioned that Fevos had spoken very highly of him and inquired whether Apostolos was mentoring Fevos? It is endearing and healthy to see staff members excitedly speak well of their colleagues.
I enjoyed Apostolos’ professional, detailed wealth of information and expertise, trusted him to map out the next six days of our stay after sharing my preferences. Apostolos is a true disciple of the Ikos Resorts philosophy (pun intended)!
He sent us a daily, What’s On ‘Today at Ikos’, arranged for a ‘Local Adventure Drive’ in a Ikos Tesla, he highlighted all of our dining reservations in the resort as well as a ‘Dine Out’ in the small town of Corfu. Not to mention arranging for transfer cars, late check outs, spa appointments, ‘Pillow Therapy’, Kumquat Liqueur, and a romantic Beach Dinner reservation.
And, Apostolos was instrumental in arranging a meeting with Hotel Manager Asterios Drosos and Executive Chef Thomas Mavridis.
The Heartbeat of Hospitality
Asterios and Chef Thomas represent everything Ikos Resorts stands for. Their visionary approach, methodical operations, and extraordinary service were eminent in every aspect.
Our conversations were insightful, and I appreciated the time invested by these true humble leaders who are not afraid of abstract and spontaneous conversations.
Honesty is the foundation of exceptional leadership. Their authentic engagement with us in a relaxed manner was a true testament of their love of hospitality. They exhibited a sincere passion for ensuring their guests feel “at home”.
Commitment to Safety & Wellbeing
As the culinary landscape evolves within all-inclusive resorts, the role of the Executive Chef becomes more compelling. These curators are not just masters of the kitchen but also ambassadors of sustainability, well-being, and cultural exploration. Their job now is to push the boundaries of tradition, and focus on environmental consciousness, sophisticated flavors, and the preferences of their diverse clientele.
During a subsequent meeting with Executive Chef Thomas, I learned another way that Ikos Resorts is establishing itself as a reliable “go-to” for families - by focusing on safety and the ever-growing number of allergies, intolerances and dietary restrictions that guests may have. When guests receive such attention, they are bound to return again and again.
Chef Thomas shared his food safety records with fervor and zeal, remarking on how they have been able to remain compliant, maintaining accreditations and certifications year after year. It is a remarkable achievement for such a vast operation.
Unmatched Culinary Delights
Besides offering unwavering commitment to guest food safety and allergies, this resort defines opulence and satisfaction. At the heart lies a culinary journey like no other.
Each of the nine restaurants showcases the artistry and expertise of Michelin-starred chefs, who have collaborated as guest consultants to design extraordinary menus. From international flavors to local delicacies, there is a gastronomic adventure to please every palate.
A selection of the many culinary options available:
Ouzo: Greek cuisine by Michelin Chef Lefteris Lazarou, known for his unique interpretation of seafood dishes.
Fresco: Italian cuisine by Michelin Chef Ettore Botrini whose creativity is inspired by his Italian Corfiot heritage.
Kerkyra: Local cuisine by Michelin Chef Ettore Botrini, as he shares the captivating local roots of Corfu.
Anaya: Asian cuisine by Michelin Chef Thiou, as she takes us on an exotic journey where aromatic Asian flavors meet French finesse.
There was a rhapsody of Mediterranean flavors throughout the wide selection of venues. Vibrant colors, delicate briny notes of fresh fish and earthy richness of olive oils. Classic Italian cuisine from the rich crescendo of homemade pasta dishes to the delicate aria of risottos infused with truffles.
A symphony of pan-Asian delights, to the bold crescendos of Thai curries. The diverse nuances of the Far East captivate the umami-rich notes in sauces, gentle whispers of soy and ginger, zesty citrus, and the delicate symmetry of sweet and savory.
We even had a dinner planned for us on the beach, a delectable meal that was capped off with a delicate Kumquat Tart. Kumquats are citrus fruits, tiny oblong oranges, with a bright, sweet-tart flavor. My favorite recipe for this versatile fruit is a sweet and tangy marmalade, that can be enjoyed on toast or croissant, paired with cheese or as a filling for pastries and tarts.
Kumquat orchards are a treasured part of Corfu’s culinary heritage. A favorable climate for the cultivation of these high-quality fruits, often used in desserts and ‘Kumquat Liqueur’.
In the Kitchen (Again)
Chef Thomas arranged for me to visit The Provence Restaurant Kitchen just before dinner service where I would meet the rest of his team and soak in the warmth of the back of the house!
He works alongside Thanos Kappas, Corporate Executive Chef, whereby managing daily activities of all nine restaurants, some of which offer lunch and dinner, others offer breakfast and lunch rotations, bars, poolside bars, and In-Room Dining Services.
A treat to meet Chef Kostas Gavriilidis, the star behind at The Provence Kitchen, a robust, vivacious personality. We dived into taste talks on house desserts. It was with great pride and affection that he revealed his skills at mastering desserts. I also received a taste tour of his soups, stocks, and sauces!
Finding the Way around Wine!
We attended a fun Wine Tasting Class at Ergon Deli, one late afternoon, led by the well-travelled, brilliant, and charming Head Sommelier, Anastasios Cheimarios. And I posted about some of the wonderfully delicious Greek wines!
It was a great way to meet other guests as well and develop like-minded friendships. A basic wine tasting class can provide a solid foundation for comprehending and appreciating the complexities of world wines. This means understanding the visual, olfactory, and gustatory aspects of tasting.
Making informed decisions when pairing wines is especially appreciated during travels to new places. The Greek wines are most unique to their culture, indigenous grape varieties and of course the soil and microclimates.
“A bottle of wine contains more philosophy than all the books in the world” – Louis Pasteur
Comfort is King
Ikos Resorts prides itself on a comfortable stay. From world-class spas (yes, there are two!), multiple relaxation spaces, saunas, to in-room comforts including a pillow “menu”.
The tranquility of the spa filled the air with soothing scents of organic essential oils and the gentle sounds of calming music transporting one to a state of bliss. Our skilled therapists provided a treatment tailored to our specific needs, using products that nourish and promote overall well-being. It was easy to feel the tension melt away, relieving muscle stiffness and promotion deep relaxation. A fabulous welcome to a splendid vacation.
Offering pillow choices from a variety of cotton, lavender to natural hypoallergenic, perfect elasticity and pressure when applied for a good night’s sleep. I believe I tried them all in turn!
Yes! A luxury resort that is also “all-inclusive” is a recipe that works. But only when it comes with service from the heart.
Ikos Resort Dassia is a true testament to opulence and refined indulgence, combined with impeccable hospitality! Little wonder that it has been awarded “World’s Best All-Inclusive Resort.”
Good to know places like this exist and what to expect! Thks for sharing