9 Comments
User's avatar
Kiran Robinson's avatar

Thank you for reading and for your kind words. I’m delighted the story of the people and partnerships behind hospitality resonated with you.

Kay Walten's avatar

Guests see the plate. They rarely see the network of people who made that plate possible.

Kiran Uttamchandani's avatar

Love reading the article truly engaging!!

The RayRay's avatar

From your experience, what actually works when developing teams so product knowledge translates into better service?

Primila Samtani | Abacare's avatar

This article reminded me of my son in law Jai who is also a great chef! Thks for sharing

Service and Hospitality's avatar

The key sounds like a mixture of communication and collaboration 👍

Kiran Robinson's avatar

Absolutely! Every dish reflects the dedication of growers, chefs, and teams working together behind the scenes to create a seamless guest experience. Thanks for reading.

Kiran Robinson's avatar

Thank you for the thoughtful question. In my experience, product knowledge becomes meaningful when teams are invited into the story behind it. When culinarians, service teams, and sourcing partners engage directly with cultivators and artisans, understanding naturally deepens and service becomes far more authentic.

Kiran Robinson's avatar

Glad it resonated!!